Several technical issues are giving this error, and library staff are working to troubleshoot. In the meantime, some things to get past this error include:
- Use private/incognito mode, or open the link in a private/incognito window or tab
- Clear browser saved data (cache, cookies, history, logins)
- Try opening the link in a different browser
- Update the browser to the most recent version
- Clear HSTS settings from browsers
If none of the above work, AND the issue is with a UCalgary domain webpage, contact UCIT
If none of the above work, AND the issue is with a library resource, email the library the following information:
- The specific error message (copy and paste the page, including any error messages in the "Advanced" section)
- The URL you are trying to access
- The browser and version used to access the URL
- Type of internet (home, UCalgary)
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